FREQUENTLY ASKED QUESTIONS

Can I use any butane fuel or must it be Airlighter Fuel? 

To ensure that your Airlighter is long lasting, we highly recommend using Bison’s Airlighter Fuel as it is made for Airlighters.  It has been ultra filtered and has been tested not to clog the microscopic jets inside the fuel line.  However, as long as you choose high quality non-clogging butane you can choose other brands of butane without voiding your Airlighter’s warranty.

 

Does the Airlighter come with Airlighter Fuel?

No, Airlighter Fuel or other butane needs to be purchased separately. 

 

Where can I buy Airlighter Fuel?

The fastest and cheapest way to get Airlighter Fuel from your local retailer.  Alternatively it is available right here on our website.  Airlighter uses butane fuel, which you can normally find at your local hardware store or super-market. 

 

How many fires can I light when fully recharged?

In total, with a full tank of fuel and full batteries, you can expect about 15-30 fire lightings.  If you like to go all the way from cold-to-cooking as fast as possible then you can expect about 10 fire lightings before needing to recharge.

To break it down, you will get about 7-15 minutes of burn time per tank (the flame is adjustable up or down so the burn time varies).  A typical charcoal BBQ requires about 15-20 seconds of burn time before switching to fan mode.

In fan mode, you will get 30-35 minutes of strong fan time with the Airlighter 520 and about 45 minutes with the Airlighter 420.  A typical charcoal BBQ requires about 1 minute of fan time to be fully lit or about 5 minutes before you are ready to cook.

 

I lost my charger (for the Airlighter 520). How can I get a new one?

The charger for the Airlighter 520 is a standard male-to-male USB cable.  You do not need a Bison made cable but we do have replacement charging cables for sale on our site.

 

How should I store an Airlighter?

Airlighters are designed to perform best at room temperature.  We recommend leaving your Airlighter indoors and taking it out when you need it. 

NEVER store an Airlighter in direct sunlight or at temperatures above 120°F (49°C). 

ALWAYS make sure the Airlighter is turned off before storing.  To ensure the flame is fully extinguished, run the fan for about 3 seconds before storing.

 

Is it safe to use?

Absolutely. We have taken great care to ensure the Airlighter is safe to use.  It is CPSC compliant to avoid accidental lightings and the materials and make-up of the product are designed to ensure safety.  However, it is not suitable for use by children and should always be used with care. 

 

Can it be used for lighting cigarettes or cigars?

Airlighter can light almost anything but it is not designed for lighting tobacco.  The Airlighter shoots a strong flame and should never be pointed at yourself or others for any reason.

 

Is there a warranty?

The Airlighter comes with an automatic 1-year warranty. If you register your product on our website we will upgrade your product to a 2-year warranty for free.

 

How long does it take to charge the batteries (Airlighter 520)?

A typical re-charge from dead to fully charged is about 4-6 hours.  The first charging may take longer so we recommend charging it overnight.

 

Can the batteries be replaced?

The Airlighter 420 uses replaceable batteries. However, the Airlighter 520 has a built-in battery that can't be replaced.  It is designed to last for many years.

 

Can I take the Airlighter on an airplane?

If there is any fuel in the tank then it can't be taken on the plane.  If you plan to travel and want to take your Airlighter with you then please contact us for advice on how to prepare your Airlighter for safe travel.